Terms and Conditions

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Order
Orders are made online with the booking tool. Type in start and end date, select your preferred car and extras.

Payment
Confirm your selection and pay for your booking in the payment window. We also accept Debit Cards.

Free Cancellation
Free cancellation up to 2 days before arrival. See below.

Free kilometers
All our prices are included unlimited  kilometers.

Cars, prices and groups
The cars are grouped after size. The renter will always get a car from the group he or she booked. If needed Arctic can provide a car from a higher group, but for the same price.

Deposit
When you rent a car, you have to pay 2.990,- in deposit. The deposit is paid in addition to the rental amount and not as a part of it. The deposit will be refunded to you after the rental. This gives us the possibility to subtract the fee for any additional sub-sea tunnels trips, a car returned without a full tank, damage, parking tickets, and the likes, should it be nessecary.

Driver licence and age of driver
Minimum age for renting a car is 20 years. All the additional drivers must also be 20 years old to drive.

Drivers must have held their driving license for at least 6 months.

The Renter agrees not to allow any other person to drive the vehicle, except for authorised drivers listed in the contract.

The renter and all the additional drivers must have a legitimate drivers licence.

Insurance
The self risk is kr. 7.000,- for each accident. This means, that the renter will pay at the most kr. 7.000,- if an accident happens.

GOLD - Self Risk insurance: For the payment of kr. 179,- a day, the self risk will be kr. 0,- instead of the standard 7.000,-

SILVER - Self Risk insurance: For the payment of kr. 119,- a day, the self risk will be kr. 1.000,- instead of the standard 7.000,-

BRONZE - Self Risk insurance: For the payment of kr. 99,- a day, the self risk will be kr. 2.000,- instead of the standard 7.000,-

The Insurance Covers Car Damage, Glass damage and Car Theft.

Accidents
If an accident occurs, the renter must pay the self risk (see insurance). If the repair costs less than the self risk, the renter will only pay the price for the repair.

If the renter is not responsible for the accident, a written confirmation from the counter part must be submitted. All material damages must be reported to the police, phone +298 351448.

Sub-sea tunnels
There are five sub-sea tunnels in the Faroe Islands. They have an automatic system, that reads the license plate number and sends the bill afterwards.
Do not pay tolls at service station or online.

1 and 2) Vágar and norðoyar tunnels
The Sub-sea tunnel costs kr. 100,- back and forth incl. handling fee. This will be subtracted from the deposit.
You can buy "Unlimited Pass" for kr. 95,- a day, which enables you to use these sub-sea tunnels unlimited.

3) Eysturoyar tunnel (Eysturoy - Streymoy)
The Sub-sea tunnel costs kr. 255,- one way incl. handling fee. This will be subtracted from the deposit.
You can buy tickets in advance for 235,- for one way incl. handling fee. You can buy tickets, when you book the car.

4) Eysturoyar tunnel (Rókin - Strendur)
The Sub-sea tunnel costs kr. 175,- one way incl. handling fee. This will be subtracted from the deposit.
You can buy tickets in advance for 155,- for one way incl. handling fee. You can buy tickets, when you book the car.

5) Sandoyar tunnel
The Sub-sea tunnel costs kr. 255,- one way incl. handling fee. This will be subtracted from the deposit.
You can buy tickets in advance for 235,- for one way incl. handling fee. You can buy tickets, when you book the car.

Pick up the rental car 
You can pick up the rental car in Torshavn or at the Airport. It is also possible to pick up the rental car at your hotel and other location around the Faroe Islands.
The Renter should inspect the vehicle before the renting term begins, take pictures of possible damages and confirm that it is in good operable condition.

Deliver the rental car
You can deliver the car in Torshavn or at the Airport. It is also possible to pick up the rental car at your hotel and other location around the Faroe Islands.

The car must be returned with a full tank, and in the same condition as before the car rental. If there has been a accident, you can see the “Incurance” and "Accidents" for help.

The car must also be fairly clean, inside and outside.

Cancellation and change
More than 48 hours before pickup, full refund.

Less than 48 hours before pickup is equivalent to cost for 1 day rent.

The deposit is always full refundable.

Changing rental period is free. But we can not guarantee that we do have cars available.

Delivery of a car earlier than agreed is always possible, but it is not possible to get a refund for time not used.

Personal data
Arctic (Sp/f Arctic) treats all personal data in accordance with The Danish Act on Processing of Personal Data.

Credit card information
When you make a payment on Arctic, all credit card information is handled by QuickPay, which is a safe electronic payment method for Visa and MasterCard/Eurocard. All card information is handled in concordance with the credit card organizations rules.

Information about the company

Sp/F Arctic
V-tal: 643793

Contact information

Mykinesgøta 5
FO-100 Tórshavn
Phone: +298 626262
Email: [email protected]

Price

All prices on https://arctic.fo include MVG and local taxes.